Payment Policy

Welcome to Saltanat Fragrance. To ensure a smooth, secure, and convenient shopping experience for our premium attars, perfumes, and Islamic collections, we offer multiple flexible payment methods. You can choose the option that suits you best during the checkout process.

1. Cash on Delivery (COD)

For your utmost peace of mind and security, we provide Cash on Delivery (COD) services all across Bangladesh.

  • You can place your order online without any upfront payment.

  • Simply pay the total invoice amount in cash to the delivery agent once the package is securely handed over to you at your doorstep.

2. Mobile Financial Services (MFS)

If you prefer a cashless transaction or want to send a gift to someone else, we accept instant secure payments through the most popular mobile wallets in Bangladesh:

  • bKash (Merchant Pay / Personal Send Money)

  • Nagad (Merchant Pay / Personal Send Money)

  • Rocket

Instructions for MFS will be clearly displayed on the checkout page if you select this option.

3. Bank Transfer (Optional)

For bulk purchases, corporate orders, or wholesale requests, we also accept direct bank transfers. Please contact our customer support team directly via our official Facebook page or phone number to receive our official bank account details.

Security & Fraud Protection

  • Safe Transactions: All digital payments made on our platform are processed through secure and encrypted channels. Saltanat Fragrance never stores your personal mobile banking PINs or passwords.

  • Order Confirmation: For some orders outside Dhaka, our team may request a partial advance payment (such as the delivery charge) via bKash or Nagad to confirm the authenticity of the order before shipping.

If you experience any issues or have questions regarding your payment, please feel free to reach out to us through our Contact Us page.