Terms of Use

Welcome to Saltanat Fragrance. By accessing or using our website, purchasing our premium attars, perfumes, and Islamic collections, or engaging with our official social media platforms, you agree to be bound by the following Terms of Use. Please read them carefully before placing an order.

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your district or country of residence.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion at any time.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, branding, images, or website content without express written permission from us.

2. Product Information and Pricing

  • Accuracy: We strive to display the colors, packaging, and descriptions of our fragrances and Islamic lifestyle items as accurately as possible. However, actual product colors or packaging may vary slightly due to monitor displays or batch variations.

  • Pricing: All prices listed on our platform are subject to change without prior notice.

  • Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. Some products, especially limited-edition seasonal attars or gift sets, may have limited quantities.

3. Accuracy of Billing and Account Information

  • You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.

  • It is your responsibility to promptly update your account information, including your email address, phone number, and delivery address, so that we can complete your transactions and contact you as needed.

4. Orders and Shipping

  • All orders are subject to acceptance and availability. If we change or cancel an order, we will attempt to notify you via the email or phone number provided at the time the order was made.

  • Delivery timelines and shipping charges are determined based on your location and will be calculated at checkout.

5. Returns, Refunds, and User Conduct

  • Your submission of personal information through the store is governed by our Privacy Policy.

  • Any returns, exchanges, or refunds are strictly subject to our Return & Refund Policy.

  • You are prohibited from using our site or its content for any unlawful purpose, to infringe upon our intellectual property rights, or to submit false or misleading information.

6. Changes to Terms of Use

  • You can review the most current version of the Terms of Use at any time on this page.

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

7. Contact Information

Questions about the Terms of Use should be sent to us via our Contact Us page or through our official communication channels.